Language
Learning Mobile App Review
For my summer course in CALL we are taking some time to explore the
mobile apps currently available for language learners and choosing one to
evaluate. Allow me to begin my review with my rationale for selecting this
particular app. As a language learner I’ve often used study materials that were
aimed at helping native speakers of English learn a foreign language. So, for
this review I decided to turn the tables around and instead look for an
English-language app designed for native speakers of Japanese, as most of my
experience teaching ELLs has been with Japanese students.
One of the first results I discovered in the iTunes App Store was an app
designed specifically for helping Japanese ELLs learn conversational American
English. It seemed interesting and relevant enough to my search criteria that I
downloaded it and gave it a try, but to be perfectly honest I don’t believe I
would recommend this app to either language learners or instructors. However,
while I think that I could have continued searching for a more appropriate app
for Japanese ELLs to review for this assignment, I decided to stick with my
original choice to further explore why exactly I felt this app wouldn’t be a
wise choice for English language study. For this reason, I decided to comment
on each of the 15 parts of this evaluation, so the overall evaluation ended up
much lengthier than I had hoped. However, I feel that this evaluation turned
out to be a very valuable experience for me as an aspiring language educator.
App
information
Place to download: iTunes App Store
Price: Free for first 5 “books,” $2.99 for full version without ads
Last update: March 16, 2015
Version: 5.5
Size: 54.7 MB
Publisher/Developer: Li Yang
Target audience: upper-intermediate to advanced Japanese learners of
English
Language skills: Conversational English, American English idiomatic
phrases and colloquialisms, vocabulary, culture
App
Evaluation
1. Purpose:
Is the purpose of the app clear? Is the content of the app in line with its
purpose? Is the app appropriate for its target learner?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
This app has a very
specific focus: helping upper-intermediate to advanced Japanese ELLs gain
additional exposure to and understanding of colloquial American English. The
app doesn’t allow users much freedom to customize the content or difficulty
level of the material presented, but I think that for these particular individuals
this app does a satisfactory job of fulfilling its purpose.
2. Accuracy:
Is the content of the app accurate? Are spelling and grammar accurate? Are the
learning materials of the app culturally accurate?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
This
was a difficult rating for me to assign; while the language that composes each
“book” sounds very natural and includes many commonly used American
colloquialisms, some of the spelling and grammar used in other parts of the
program is startlingly incorrect. For example, right when the program first
launched a menu with instructions popped up on my screen. In this instruction
menu was the line, “1. How to consult dictionary? While reading, you get some
word you wanna look up, simply press on the word <press for longer than one
second>, and then you’ll see related annotations and usage of the word in
pop up.” Since this is an app designed for Japanese ELLS, I was surprised that
the user instructions were in English only, and on top of that the English used
was awkward and incorrect.
I also
spotted a few more issues with punctuation and grammar in other areas of the
app as well:
- In
the dictionary there are random entries that are capitalized, such as “Acts”
and “Congratulations.” Though this isn’t a big deal, it could lead an ELL to
believe that these words are always meant to be capitalized.
-
Dictionary sample sentences also contain some inappropriate punctuation.
Periods and commas are often separated from words with an additional space (e.g.
“Try again .”). Also, the punctuation for the Japanese sentences in the “books”
section is occasionally missing or incorrect as well.
- In
the dictionary entries there are some awkward or even incorrect sample
sentences (e.g. “It is as large again as that.”).
-
Additionally, there are some spelling errors in the sample sentences (e.g. “So
you want a rise? Dream on!”).
-
Finally, while the sample sentences for some entries include other forms of the
same word (e.g. “work” might also have sentences using the words “works,”
“worked,” or “working”), there are some sample sentences with similarly spelled
yet semantically unrelated words (e.g. the entry for “evens” includes a sample
sentence for the word “evening”).
That being said, the
idiomatic phrases used in the dialog activities are quite numerous and very
common in everyday American English. Therefore, while the app is not always
accurate with its spelling or grammar, I feel that it is very culturally
accurate. I therefore gave this a neutral accuracy rating overall.
3. Usefulness:
Is the app useful for learning the target language? Does the app provide useful
information? Are the activities or tasks of the app practical?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
The information
presented in the app seems relevant and useful for the particular set of
learners it’s targeting (upper-intermediate to advanced learners of English
looking to learn natural American English slang and colloquialisms). The
dialogs presented in the “books” sound very natural and the conversations
concern everyday issues in relevant contexts (e.g. family members discussing a
student’s day at school, a couple discussing their day at work, etc.). However,
while a lot of great information is presented in the dialogs and the dictionary
feature is quite extensive and informative, the tasks for the users to complete
do not seem very helpful. Though there are cloze tests available for students
to practice the idiomatic phrases encountered in the dialogs, there is little
else for the user to do to in this app to help them gain a clearer
understanding of when and where it’s appropriate to use the idiomatic phrases.
4. Flexibility:
Does the app allow the user to adjust settings to meet his/her needs? Does the
app offer various modes of learning activities? Does the app provide
opportunities to collaborate with others?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
Perhaps my favorite
feature of the app is the ability for the user to change the speed of the
audio. This provides the user with some sort of ability to control the
information being presented in order to better accommodate their listening
skills. Users are also able to add and remove words from their personal word
list to keep track of difficult or unfamiliar terms. However, this is about as
far as customization goes; the only interactive activity available are cloze
tests with very few options, and there is no sort of online feature for users
to communicate or collaborate with other users.
5. Authenticity:
Does the app provide authentic learning experiences? Are the learning materials
of the app authentic? Are authentic materials provided in appropriate contexts?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
As we discussed in
class, “CALL task authenticity can be estimated by taking into account the
learners’ perceptions” (Chapelle & Liu, 2007, p. 121), which conversely
means that it’s difficult to judge an app’s authenticity without knowing the
particular learners for whom I’m evaluating this program. However, I certainly
feel that learners would potentially see the content presented in the lessons
as authentic since the audio sounds very natural, the content presents
realistic conversational contexts, and the colloquialisms presented in the
dialogs are ones that many learners would encounter when speaking to native
English speakers in the United States. However, while the content might appear
authentic for ELLs, I feel that the tasks presented would not come across as
such. The sentences in the cloze exercises are presented out of context from
the lessons in which they are introduced and the tests therefore feel very much
like those one might encounter in a classroom during a pen-and-paper
examination.
6. Engagement:
Is the user motivated to use the app? Does the app provide reinforcement to
hold the interest of the user? Does the app offer a meaningful and interactive
learning environment?
Very Unsatisfactory | Unsatisfactory
| Neutral/Uncertain | Satisfactory | Very Satisfactory
Sadly, while the
information presented in this app would be interesting for an advanced learner
who is trying to learn more about American idiomatic phrases and everyday
speech, it’s not very engaging otherwise. Users can only read and listen to the
dialogs without any other ability to interact with the program (such as by
being prompted to repeat each line into the speaker for practice).
Additionally, the tests are not particularly rewarding. Users choose how many
questions they want to answer when they start a test, but the questions are not
influenced by what content the user has or has not yet covered in the app, and
users are not given any other options regarding the content of the test’s cloze
activities. The user therefore has no control over what colloquialisms and
vocabulary they will be tested on. Students are able to check their responses
immediately after the test and they have the option to consult the dictionary
entries of words they missed or to add words to their unknown word list, but
otherwise their test information is lost immediately after they’ve finished.
There is no feature to track their scores or their progress in the program. Also,
I know that some apps (such as Duolingo) have features that keep track of how
often users access the program, and even send out reminders if users neglect to
use the program for a certain amount of time. This app has no such feature.
7. Feedback:
Does the app provide specific feedback? Is feedback on learner responses
constructive and timely? Is error handling meaningful and helpful? Does the app
allow the user to monitor his/her progress? Does the app provide a summary of
learner performance?
Very Unsatisfactory | Unsatisfactory |
Neutral/Uncertain | Satisfactory | Very Satisfactory
Though I feel a bit
harsh for assigning a “very unsatisfactory” rating here, I feel that meaningful
feedback is one of the most necessary and important features an app can have,
and I sadly feel that this particular app leaves much to be desired. When
students answer on the cloze tests items they are given little feedback aside
from a green checkmark for correct answers and a red “X” for incorrect answers.
At the end of the test, students are then given the option to access the
dictionary pages for the vocabulary terms that formed the correct sentences in
the test. However, there is no mention of which vocabulary word the learner
originally chose for the question, nor is there any description why one answer
is a better choice than the others. The
program also does not keep track of the student’s test results or progress,
leaving students helpless to track their own progress within the app. This
sadly does nothing to help cultivate student autonomy, as be nowadays “individual
programs can track not only how learners did on tests, but also how they worked
through material, including how long they spent on individual items, words they
looked up, help they requested, and guesses they made while doing an exercise”
(Healy, 2007, p. 382). This app could therefore have provided so much more
feedback for the users, so I unfortunately had to give it a very unsatisfactory
review.
8. Integration:
Can the learning materials of the app be integrated into a curriculum? Does the
content of the app fit with curricular goals? Is the content of the app
relevant to the course of study undertaken by the user?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
I feel that this app
could be used as supplementary material for a course in conversational English,
particularly if the students or the instructor were searching for an app to
provide additional exposure to colloquial American English in particular.
However, because of the language errors I mentioned in question 2 regarding
accuracy, the instructor would need to carefully consider whether or not the
relevant material presented in this app is worth also exposing learners to the
inaccurate material. I could see the dialogs in this app being beneficial to
Japanese ELLs who are having difficulties understanding how certain idiomatic
phrases are used in everyday American English conversation, but integrating
this app as a whole into a course could be a difficult task because of its
errors.
9. Support:
Is user assistance available? Is online help adequate? Does the app provide
necessary updates?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
The app has been
updated within the last couple of months, so it appears that the creators are
continuing to work on this app. There is also a substantial amount of
information about the app in the “Help” section, and it’s set up like an FAQ so
that it’s easy to find answers to some common questions that might arise while
using the app. However, while the creator provides his email address for users
who wish to contact him, there is no other sort of online support or contact
information available.
10. Price:
Is the app free? Is the app paid? Is the price of the app appropriate and
reasonable? Is the app a value for money and time?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
Since I was putting
myself in the shoes of a learner when selecting my app for this review, I was
immediately drawn to those that provide at least a portion of the app for free.
I’m generally not willing to spend money on an app unless I’ve had a chance to
try it for myself to ensure that it’s a.) worth the money and memory it costs
and b.) something I would regularly take advantage of if it were on my mobile
device. Personally, while I enjoyed working through the five free “books,” I
think I would shop around more before purchasing the full app. In particular,
the app’s spelling and grammatical mistakes lead me to believe that it might be
worth my time to search for more polished, professional options over this
particular app. However, I do think that the relatively low price of $2.99 is a
good value for Japanese ELLs who have a particular interest in understanding,
practicing, and using colloquial American English phrases.
11. Reliability:
Is the app free of bugs and breaks? Is the app stable without crashes? Does the
app load quickly?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory
| Very Satisfactory
I have never had the
app crash on me, nor have I encountered any difficulty loading the program.
There are unfortunately a lot of ads that pop up during screen transitions, and
these have slowed down my progress using the app as some ads will not allow the
user to close them until at least 5 seconds have elapsed. However, I would
imagine that if a user were to purchase the ad-free full version of this
program, there would be few, if any, problems encountered with its reliability.
12. Presentation:
Is the content of the app presented clearly and logically? Is the user
interface of the app attractive and friendly? Are screen displays effective and
efficient?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
I feel that the app
has a clear layout and the text is easy to read. Though I’ve already mentioned
that some content could be added to make the content easier to understand (such
as presenting the name of the speaker in conjunction with their spoken dialog
in the “books”), I do feel that overall this app presents a logical layout with
few distracting features, save perhaps the advertising.
13. Organization:
Is the app well organized? Is the content of the app well structured? Is the
app interesting to look around?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
While I wouldn’t say
that this app is particularly interesting to look at, it’s got a simple,
logical layout that’s easy to navigate.
14. Navigation:
Is the app easy to navigate? Are the on-screen instructions of the app easy to
follow? Is it easy to retrieve information? Does the app use the touch screen
effectively to explore?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
This is a fairly
simple app with a fairly simple layout, so navigation seemed quite easy and
user-friendly. The app’s basic instructions pop up the first time the program
is launched, and more detailed instructions are also available to the user at
any time in the “help” section listed under the “more” tab on the menu at the
bottom of the screen. The other tabs (for the books, dictionary, personal word
list, and tests) are always on display and easy to access, so at no time was it
hard to get from one part of the app to another. My only problem with
navigation would be the button used to open the options menu in the lessons (or
“books”). While I never encountered any problems with the touch screen
technology, the button was small and difficult to notice when I first started
using the program.
15. Multimedia:
Does the app make effective use of graphics, sound and color? Is the level of
audio quality, the scale of graphics or video display appropriate for language
learning?
Very Unsatisfactory | Unsatisfactory | Neutral/Uncertain | Satisfactory | Very Satisfactory
The audio is perhaps
the best feature of this app. Each dialog is spoken by native speakers of
English, is clearly enunciated and easy to understand, and users even have the
option to change the speed of the audio if it is still a struggle for them to
keep up with what’s being said. However, I had really hoped for more that could
be done with the available multimedia. For example, in the options menu there
is a “Fillin word mode” feature. I’m actually not entirely sure what this
feature does; it’s only available in the “books” and it doesn’t appear to
change the written content or the audio in any way. Since this feature is only
in the dialog activities I was kind of hoping that it would highlight the words
as they’re spoken in each sentence for the user to more easily follow along,
which is a feature I’ve seen in listening activities in some other language
learning apps. Sadly, no such feature was available in this program. While the
font is of an easy-to-read size and never clashes with the background colors,
it’s no more interactive than a plain text file.
Another multimedia feature
I’ve seen in some other apps is video as well as audio to present dialogs
between two or more speakers. This app only provides the written dialog to
accompany the audio, and what’s more concerning is that there is no mention of
who is speaking each line in the script. This app let’s users choose how much
of the dialog they want to listen to at a time: users can listen to the whole
dialog at once or listen to one line at a time, and they can also choose for
the dialog to automatically play/loop or they can choose to move through the
lines at their own pace. As a result, if users are moving through each line at
their own pace it might become difficult to understand who is speaking each
line. This is especially true because the lines of text do not evenly alternate
between the speakers (one speaker may say two lines of text, while the next
speaker only says one), and in the case of the first book the speakers are two
adult males who could be hard to distinguish for ELLs who are expending most of
their cognitive energy trying to understand the content of the lines being
spoken over who is actually saying them.
Basically, while the
audio is very professional and easy to listen to and the presentation of the
text is pleasant to look at and easy to read, I feel that this app could have
done so much more with the mobile technology. But, at the same time, this is an
inexpensive program, so for what it’s worth I can’t give this app any less than
a neutral rating.
Overall
Rating
1. Very Poor (Not
recommended at all)
2. Poor (not
appropriate)
X 3. Adequate
(Acceptable with reservation)
4. Good (Appropriate
for use)
5. Excellent (highly
recommended)
Additional
Comments
I do feel that this app is worthwhile for Japanese English language learners
who are specifically interested in learning more about American English
colloquialisms and how they are used in everyday conversation. That being said,
instructors would be wise to caution their learners that, while this app offers
accurate examples of how to use American idiomatic expressions, this app (and
the dictionary in particular) does contain a number of spelling and grammatical
errors.
Further inspection into the origins of this app actually revealed to me
that this particular app (designed for Japanese ELLs) is actually based on
another app that does not contain any Japanese text: Speak English Like an
American by Language Success Press (https://itunes.apple.com/us/app/speak-english-like-american/id398332055?mt=8). The app I
evaluated therefore seems to be an attempt to produce another version of the
same program but with Japanese language support added on.
Sadly, this app does not fulfill the present need in CALL for mobile
learning apps to possess a degree of interconnectedness in which “learners can
constantly be interacting with the things and people around them, and language
learning tasks can be shaped so that they draw learners into interacting with
their surroundings in new and innovative ways” (Stockwell, 2012, p. 212).
However, it does fit the need for mobile apps “to be short and succinct, with a
very short start-up time as well as short-segmented sections that can be
completed individually as a single unit” (p. 211). While this certainly isn’t
going to have a great impact on a learner’s progress, it at least provides a
way for learners to study colloquial American English even if they’re on the go
and don’t have much time to devote to language study.
References
Chapelle, C. A., & Liu, H. (2007). Theory and research:
Investigating authenticity. In Egbert, J., & Hanson-Smith, E. (Eds.), CALL environments: Research, practice, and
critical issues (pp. 111-129). Alexandria, VA: Teachers of English to
Speakers of Other Languages.
Healy, D. (2007). Theory and research: Autonomy and language learning.
In Egbert, J., & Hanson-Smith, E. (Eds.), CALL environments: Research, practice, and critical issues (pp.
377-388). Alexandria, VA: Teachers of English to Speakers of Other Languages.
Stockwell, G. (2012). Mobile-assisted language learning. In Hayo, R.,
& Thomas, M. (Eds.), Contemporary
computer-assisted language learning (pp. 201-216). Huntingdon, GBR:
Bloomsbury Publishing.
(Evaluation format adapted from Jong-Bae Son’s 2015 Language Learning
App Review Form)